3 years ago (2015-10-04 01:18:06)

I'm re installing SSL Certificate from Starfield Technologies on Parallel's Plesk 11.5 showing error.

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SSL Certificate failed to install on my dedicated server second time, Plesk shows "Unable to set the certificate: Incompatible private key/certificate pair" i'm new to these things and don't know what is CSR?
The SSL is from GoDaddy and i almost tried everything, please help, thanks in advance and sorry for mistakes.
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mgks
first check that the file you are uploading is actually the certificate not the key or both combined in a file like some certificates does.
if you don't have the above problem, then just open the certificate with notepad or any text editor and copy paste the code between:

-----BEGIN PRIVATE KEY-----

unique key

-----END PRIVATE KEY-----

in certificate private key section, and

-----BEGIN CERTIFICATE-----

unique certificate

-----END CERTIFICATE-----

in certificate section, save and check if it works or not, i think it will work.
5 years ago   7 Report Permalink[S]
pjason
Check in some folder of your server as they always save a copy of your certificate somewhere inside, and I think @mgks is right !!
4 years ago   0 Report Permalink[S]
osbchaster
thanks @mgks, really helped me
4 years ago   0 Report Permalink[S]
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